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Privacy policy

General information

We are very delighted that you have shown interest in our enterprise. Data protection is of a particularly high priority for the management of the modento GmbH. The modento GmbH website can generally be used without providing any personal data. However, if a data subject wishes to make use of special services of our company via our website, it may be necessary to process personal data. If the processing of personal data is necessary and there is no legal basis for such processing, we generally obtain the consent of the data subject.

The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations applicable to the modento GmbH. By means of this data protection declaration, our company would like to inform the public about the type, scope and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed of their rights by means of this privacy policy.‍

As the controller, the modento GmbH has implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this website. Nevertheless, Internet-based data transmissions can generally have security gaps, so absolute protection cannot be guaranteed. For this reason, every data subject is free to transmit personal data to us by alternative means, for example by telephone.

‍Name and address of the person responsible‍

The controller within the meaning of the General Data Protection Regulation and other national data protection laws of the EU member states as well as other data protection regulations is the:

‍modento.plus
modento GmbH
Marktstr. 88
47445 Moers
Germany

Mail: info@modento.plus
Website: www.modento.plus
Chief Executive Officer: Jonas Zeman

Name and address of the data protection officer

For all questions regarding data protection, you can contact our data protection officer at any time:

‍modento GmbH
Marktstr. 88
47445 Moers
Germany

Mail: datenschutz@modento.plus
Website: www.modento.plus
Chief Executive Officer: Jonas Zeman‍

Basic information on data processing and legal basis

This privacy policy clarifies the nature, scope and purpose of the processing of personal data within our online offering and the websites, functions and content associated with it (hereinafter referred to as “online offering” or “website”).

The privacy policy applies regardless of the domains, systems, platforms and devices used on which the online offering is executed.‍ For the definitions of the terms used, such as “personal data” or their “processing”, we refer to Art. 4 of the General Data Protection Regulation (GDPR).

Types of data processed

We process various types of personal data when you use our website. This includes inventory data (e.g. personal master data, names or addresses), contact data (e.g. e-mail or telephone numbers), content data (e.g. text entries), usage data (e.g. websites visited, interest in content, access times), meta/communication data (e.g. device information, IP addresses) and server log data.

‍If you have subscribed to one of our newsletters, we process data about your usage behavior (e.g. click behavior) after sending it.
‍When you use our websites, the following data in particular (server log data) is temporarily stored in a log file on our servers Date and time of your visit, pages accessed and files requested, type and version of the web browser you are using, type and operating system of the end device you are using, your internet service provider, the website from which you accessed our website, your IP address.

Collection of personal data when visiting our website

If you use the website for informational purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure stability and security (legal basis is Art. 6 para. 1 sentence 1 lit. f GDPR):

  • IP address
  • Date and time of the request
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Access status/HTTP status code
  • amount of data transferred in each case
  • Website from which the request originates
  • browser
  • Operating system and its interface
  • Language and version of the browser software

Legal basis and duration of the processing of your personal data

‍Content data

If you send us inquiries by e-mail or via a service telephone, we process the information you provide in order to answer your inquiry and the date/time of the inquiry. The legal basis for the processing is our legitimate interest pursuant to Art. 6 (1) lit. f GDPR to provide you with the “Enquiries” service described above. If your request is aimed at the initiation or execution of a contract, the legal basis for the processing is Art. 6 (1) lit. b GDPR. Without this processing of your inquiry data, it is not possible to conclude or execute a contract. This data will be deleted when our communication with you has ended, i.e. when the matter in question has been conclusively clarified and there are no further legitimate interests or legal obligations to store it.

If you take part in one of our competitions, we will use your details (name, e-mail address) to carry out the competition, in particular to inform you and, if applicable, to send you a prize. Without the processing of your data, it is not possible to conclude the contract for participation in the competition and to carry it out. The legal basis for the processing is the contract for your participation in the competition (Art. 6 (1) lit. b GDPR). Your data will be deleted when the respective competition has ended and the prizes have been distributed. Your data will only be used for other purposes, e.g. advertising, if you have given your explicit consent.

If you have subscribed to one of our newsletters, we will process the data you have entered to send you the newsletter. The legal basis is your consent (Art. 6 (1) lit. a GDPR and (if you purchase similar goods or services from us and provide your e-mail address) our legitimate interests (Art. 6 (1) lit. f GDPR), possibly in conjunction with Section 7 (3) UWG). Your data will be deleted if you unsubscribe from our newsletter.

‍Usage data

We process the data collected when you use the website in order to inform you about modento services that may be of interest to you (advertising) or to improve our offers and services for you (product development). We use the anonymized or aggregated data obtained with the help of analysis tools to track the surfing behavior of all visitors and thus improve the design of our website and our offer. Details of the analysis tools can be found in the appendix. The legal basis for the processing is your consent (Art. 6 (1) lit. a GDPR) and our legitimate interests (Art. 6 (1) lit. f GDPR). This data will be deleted if you object to its use or if there is no longer a legitimate interest in storing it, in particular if you terminate your customer relationship with us.

‍The processing of server log data is necessary for technical reasons in order to provide the websites and services and then to ensure system security. The legal basis for the processing is our legitimate interest in providing the website with our services (Art. 6 (1) lit. f GDPR). Processing is absolutely necessary for the use of our website, so there is no right to object. This data is deleted immediately after the purpose for which it was originally stored no longer applies. The server log data may then be analyzed anonymously for statistical purposes and to improve the quality of our website. The server log data is not linked to your personal data or merged with other personal data sources.

Passing on the data

Transfer of data to processors

In some cases, we use service providers in compliance with legal requirements by way of order processing, i.e. on the basis of a contract on our behalf, in accordance with our instructions and under our control. Processors are in particular

  • technical service providers that we use to provide the website, e.g. service providers for data center operation and hosting
  • technical service providers that we use to provide functionalities, e.g. essential cookies,
  • service providers for the practical implementation of advertising and marketing, e.g. service providers for sending emails and analysis cookies,
  • service providers that we use to automate business processes, and
  • service providers that we use to carry out customer surveys and for internal quality management.

In these cases, we remain responsible for data processing; the transfer and processing of personal data to or by our processors is based on the legal basis that allows us to process the data in each case. A separate legal basis is not required. Further information on the processors we use can be found in the attachment Processors & Cookies.

Data transfers abroad

The above-mentioned processors or other business partners may also include entities abroad. If these are entities in countries outside the European Economic Area that are not covered by an adequacy decision of the EU Commission, we ensure the protection of your personal data and the enforceability of your rights through appropriate safeguards (e.g. by means of data protection standard clauses issued or approved by the EU Commission). Please contact us if you would like more information or a copy of the guarantees.

Data transfer to third parties

In some cases, we also transfer your data to third parties, i.e. partners with whom we work outside the scope of commissioned processing. Such partners provide their services as their own controllers; only their data protection notices apply to the processing of your data by partners.

Cookies and web analysis

To change your cookie consent, please click on “Cookie settings” at the bottom of the website.

What are cookies?

In order to make our websites as user-friendly as possible and to display personalized content, we and our partners use so-called cookies. Cookies are small files that are stored on a visitor’s hard disk. They make it possible to store information for a certain period of time and to identify the visitor’s computer.

In some cases, this is also done using so-called tracking pixels, which are not stored on a visitor’s hard disk but can help to identify the computer in the same way as a cookie. In the following, the term “cookie” covers both cookies in the technical sense and tracking pixels and similar technical methods.

When you visit our website for the first time, a cookie banner will be displayed on your homepage. This contains notes on data protection and information on the cookies we use.

There you can select which cookies are to be set.

This consent is stored in your browser so that we do not have to display this notice to you again on every page. If this notice is missing in your browser (e.g. if you delete your browser history), this notice will be displayed the next time you visit our website.

Which cookies do we use and on what legal basis?

We use three categories of cookies on our websites:

(1) Essential cookies (technically necessary), without which the functionality of our websites would be limited,

(2) optional functional cookies and

(3) optionale marketing cookies

  1. a) Essential cookies are essential to enable you to move around our websites and use certain functions. For example, they save the progress of your insurance application. These cookies do not collect information about you to be used for marketing purposes or to remember where you have been on the internet. Disabling this category of cookies would limit the functionality of the websites as a whole or at least in part.
    The legal basis for the processing is our legitimate interests (Art. 6 (1) lit. f GDPR). These cookies are session-specific and expire after your visit to the website (session).

(b) Functional cookies collect information about how visitors use a website overall, for example, which pages they visit most frequently and whether they receive error messages from web pages. These cookies do not collect data that can be used to identify visitors. All information collected with the help of these cookies is used exclusively to understand and improve the functionality and service of the website.

The legal basis for the processing is your consent in the context of the cookie banner displayed when you reach our website (Art. 6 (1) lit. a GDPR).

(c) Marketing cookies are used to better target advertising to you and your interests. They are also used to limit how often you see the same ad, to measure the effectiveness of an advertising campaign and to understand people’s behavior after viewing an ad. These cookies are usually placed on websites by advertising networks with the consent of the website operator (i.e. us in this case). They recognize that a user has visited a website and pass this information on to other companies, e.g. advertising companies, or adapt advertising themselves accordingly. They are often linked to a website functionality provided by that company. We therefore use these cookies to establish a link with social networks, which can then use the information about your visit to tailor the advertising on other websites to you, and to provide the advertising networks we use with information about your visit so that you can later be presented with exactly the advertising that you are potentially really interested in based on your browsing behavior.
The legal basis for the processing is your consent in the context of the cookie banner displayed when you reach our website (Art. 6 (1) lit. a GDPR).

Which third-party cookies do we use?

Detailed information on the third-party providers we use can be found below under “Cookies and analysis tools”.

How long are cookies stored?

Cookies are stored on the user’s computer and transmitted by it to our website. As a user, you therefore have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser.

Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website to their full extent.

You can find the regular duration of our cookies in the cookie settings. To do this, click on the “Cookie settings” link at the bottom of the website.

How do I revoke or deactivate cookies?

You can revoke or deactivate your consent to individual cookies at any time in the cookie settings. To do this, click on the “Cookie settings” link at the bottom of the website.

There you can either activate/deactivate the above-mentioned categories of cookies or deactivate individual cookies.

‍Finally, you can also prevent the use of all cookies by adjusting the cookie settings in your browser accordingly. However, we would like to point out that the functionality of our websites will be restricted in this case if technically necessary cookies are also blocked.

Links

We use links to other internet presences of ours on third-party websites and services. These third parties are solely responsible for the data processing of such other service providers on their websites and their data protection notices apply.

Security

We and our service providers take technical and organizational measures to protect your personal data managed by us against accidental or intentional manipulation, loss, destruction or access by unauthorized persons. Our data processing and security measures are continuously improved in line with technological developments.

‍The transmission of your personal data to us is encrypted using Transport Layer Security (TLS). Personal data that is exchanged between you and us or other participating companies is always transmitted via encrypted connections that correspond to the current state of the art.

‍Our employees and our contracted service providers are of course obliged to maintain confidentiality.

Your right to object and your rights to information, rectification, blocking or erasure

‍Every natural person whose personal data we process has the following rights vis-à-vis us (i.e. depending on the respective requirements):

‍If you have any questions about the processing of your personal data by us, we will be happy to provide you with information about the data stored about you free of charge at any time (Art. 15 GDPR).

‍You have the right to have incorrect data corrected and incomplete data completed (Art. 16 GDPR).
‍
You have the right to block/restrict the processing or erasure of your personal data that is no longer required or stored due to legal obligations (Art. 17, 18 GDPR).
‍
You have the right to receive the data in a structured, commonly used and machine-readable format if you have provided us with the data on the basis of consent or a contract between us and you (Art. 20 GDPR).

‍If you have given your consent to data processing, you can revoke this at any time with effect for the future, i.e. the legality of the data processing up to the time of revocation remains unaffected. Once you have withdrawn your consent, you may no longer be able to use our services.

You can object to any data processing for marketing purposes at any time. This applies in particular to the use of your data for sending the marketing newsletter. We are then legally obliged to stop collecting, processing and using your data.

‍If we process your personal data on the basis of a legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR, you can object to this processing at any time for reasons arising from your particular situation. In this case, please contact the above-mentioned office. We will then check whether our legitimate interest in data processing also prevails in your case or whether your interests prevail due to your particular situation. In the latter case, we will stop processing your data in accordance with your objection. In this case, we will not be able to process existing and any future orders.

‍Please address your request in writing (keyword: data protection) or by e-mail to the contact details given above. We reserve the right to check your identity so that your personal data does not become known to unauthorized persons.

‍You also have the right to lodge a complaint with a data protection supervisory authority.

Changes

From time to time it is necessary to adapt the content of this data protection notice. We therefore reserve the right to amend it at any time. We will also publish the amended version of the data protection information here. If you visit us again, you should therefore read the data protection information again.

Cookies and analysis tools

Plausible Analytics

We attach great importance to data protection. In order to continuously improve our website, we therefore use the analysis tool Plausible Analytics. This tool does not set cookies, nor does it store or process personal data in any way. You can find more information here:
https://plausible.io/
httpausible.io/privacy-focused-web-analytics

Ninja Forms

We use Ninja Forms and the data is stored by us in order to be able to track and process requests and expressions of interest. You can find out more about Ninja Forms at the following URL:https://ninjaforms.com/gdpr-compliance-wordpress-forms/

ActiveCampaign

This website uses ActiveCampaign to send newsletters. The provider is ActiveCampaign, Inc, 1 N Dearborn, 5th Floor Chicago, Illinois 60602, USA.

ActiveCampaign is a service with which, among other things, the sending of newsletters can be organized and analyzed. The data you enter for the purpose of subscribing to the newsletter is stored on ActiveCampaign’s servers in the USA.

Data analysis through ActiveCampaign

Mit Hilfe von ActiveCampaign ist es uns möglich, unsere Newsletter-Kampagnen zu analysieren. So können wir z. B. sehen, ob eine Newsletter-Nachricht geöffnet wurde und welche Links ggf. angeklickt wurden. Auf diese Weise können wir u.a. feststellen, welche Links besonders oft angeklickt wurden.

Außerdem können wir erkennen, ob nach dem Öffnen / Anklicken bestimmte vorher definierte Aktionen durchgeführt wurden (Conversion-Rate). Wir können so z. B. erkennen, ob Sie nach dem Anklicken des Newsletters einen Kauf getätigt haben.

ActiveCampaign ermöglicht es uns auch, die Newsletter-Empfänger anhand verschiedener Kategorien zu unterteilen (“clustern”). Dabei lassen sich die Newsletterempfänger z. B. nach Alter, Geschlecht oder Wohnort unterteilen. Auf diese Weise lassen sich die Newsletter besser an die jeweiligen Zielgruppen anpassen. Wenn Sie keine Analyse durch ActiveCampaign wollen, müssen Sie den Newsletter abbestellen. Hierfür stellen wir in jeder Newsletternachricht einen entsprechenden Link zur Verfügung.

Ausführliche Informationen zu den Funktionen von ActiveCampaign entnehmen Sie folgendem Link: https://www.activecampaign.com/email-marketing.

Die Datenschutzerklärung von ActiveCampaign finden Sie unter: https://www.activecampaign.com/privacy-policy.

Legal basis

The data processing takes place on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can withdraw this consent at any time. The legality of the data processing operations that have already taken place remains unaffected by the revocation.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.activecampaign.com/legal/scc und https://www.activecampaign.com/de/legal/gdpr-updates/privacy-shield.